Data Controller
Crew Media d.o.o.
Šišićeva ulica 13, 10000 Zagreb, Hrvatska
Email: crewup@crewmedia.hr
Types of Data We Collect
We collect the following types of data
Full name
Email address
Contact number
Company/business name, address, and VAT ID (if you request an offer for a legal
entity)Information you provide in the contact form (package selection, number of videos,
additional notes)Technical data: IP address, browser type, browser language, access time
Data collected through cookies and similar technologies
Purpose of Data Processing
We process your personal data in order to:
Respond to your inquiry and prepare an offer
Communicate regarding the requested services
Fulfill legal obligations (e.g., issuing invoices)
Improve the user experience on our website
Display personalized ads via platforms such as Google and Facebook (if you have
given consent)
Legal Basis for Processing
We process your data based on:
Your consent (e.g., when submitting a contact form or accepting cookies)
The performance of a contract (when ordering a service)
Compliance with legal obligations (e.g., accounting regulations)
Our legitimate interests (improving services and website functionality)
Cookies and Tracking Technologies
Our website uses cookies for:
Technical operation of the website
Website usage analytics (Google Analytics)
Displaying personalized ads (Facebook Pixel, Google Ads, TikTok Pixel), if you have
given consent
You can learn more in our Politici kolačića.
Data Sharing
We may share your data with:
Providers of technical and hosting services
Accounting and legal advisors
Advertising platforms (e.g., Google, Facebook) — only if you have given consent for
marketing cookiesCompetent authorities when required by law
All our partners are contractually obligated to protect your data.
Data Retention Period
We retain your personal data:
For as long as communication regarding your inquiry or order is ongoing
As required by law
Until you withdraw your consent (e.g., for marketing purposes)
After the retention period expires or consent is withdrawn, your data will be deleted or
anonymized.
Your Rights
You have the right to:
Request access to your data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to data processing
Withdraw your consent at any time
File a complaint with the supervisory authority (AZOP)
To exercise your rights, contact us at crewup@crewmedia.hr.
We will respond within 30 days at the latest.
Data Security
We apply appropriate technical and organizational measures to protect personal data and
prevent unauthorized access, alteration, loss, or destruction.
Changes to the Privacy Policy
Crew Media d.o.o. reserves the right to amend this Privacy Policy.
All changes will be published on this page with an updated date.